Getting Started - Information for ATU IT Services and Software

Getting Started with ATU IT Services and Software:

Firstly, you need to ensure that you are a registered student of  IBAT and ATU before you can get access to any IT Services or online resources.  

If it is your first time signing in and setting up your ATU Account, then click the link below:
Click here for instructions about your ATU Account and Email


ATU User Account and Email:

Students are provided with user account credentials (username/password).  You will have received a letter with your registration pack providing you with username and password.   The username will be your student number which takes the format like ‘L00123456’ and 9-character alphanumeric password. This password must be kept safe – do not share this password.  The following services will require the use of your user account – please take note of the format username will change depending on the services you are accessing. 

Additional information and guidance you ATU user accountsand email can be found by clicking here.

If you have not received your username and password and you are registered student of ATU, then please email the IBAT Support Team at: my.online.support@ibat.ie or submit a support ticket at: https://my.ibat.ie/helpdesk/create-ticket 

  • IBAT Computer Login User Account: 
    Also known as an Active Directory account allows you to access any college computer in the IBAT campus. 
    The login details are below:
    Username: student
    Password: dublin-001
  • ATU Blackboard Account:
    Blackboard is ATU's Blackboard VLE (Virtual Learning Environment) and will be used for some of your classes, other class will use IBAT's Moodle VLE. You will need to use your ATU student email address (user login ID) and password to access Blackboard. 
    The user login ID will be your: ATUsudentID@atu.ie e.g L00123456@atu.ie.
    Click here for further information on how to use and access Blackboard.
  • ATU Microsoft Office 365 Account: 
    All registered students are issued with a Microsoft Office 365 account which is also your ATU email account. 
    Your student email address and Office 365 username will the take the following format: ATUsudentID@atu.ie e.g L00123456@atu.ie.
  • Your password will be your 9 character alphanumeric password.  
    Click here for further information on Microsoft Office 365.
  • ATU Library Account:
    You ATU  account allows you to log into ATU's online information resources. 
    For full information on how to access and use library online resources please check out the Library’s website by clicking here.

Other useful IBAT Knowledge base Links:

Link to ATU Account and Email

Link to ATU Login to Blackboard

Link to ATU Student Software

Link to Microsoft Office 365 ProPlus Software for ATU Students


IBAT and ATU IT Policies:

IBAT  and ATU endeavor at all times to ensure, a consistent, high quality implementations and management of its ICT resources, processes and practices. 

As a student of IBAT and ATU you must abide by both Institute's ICT policies.


Getting Help:

If you require assistance, then please use the contact information below:

Email: my.online.support@ibat.ie 

 Submit Helpdesk ticket: https://my.ibat.ie/helpdesk/create-ticket 

Phone: 00 353 01 807 5055

On-Campus Wellington Quay: Fourth Floor