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Do you get excited about working at the core of innovation?
...and have some fun along the way?
We want you!
We are looking for an ambitious & motivated individual who is looking to start their journey as a Trainee SAP Support Consultant and pursue their career with Milner Browne, all training will be provided.
Role and Responsibilities
Review, log and triage incoming Support calls
Ensure consistent Customer Communication
Assess and fix applications as per business requirements
Help to solve issues with an empathy to how an issue effects a Customer
Own the issue, through to resolution – be the DRI (Directly Responsibly Individual)
Deploy software and software updates
Collaborate with the Support, Consultants, Development Teams and Customer
Carry out Webinars to our customer base
Carry out billable work and snippet training to our customer base
Experience of dealing with Customers by phone / face to face
Ability to rapidly switch gears
Excellent verbal and written communication
Agile and flexible in their approach to work, ability to prioritise
Ability to upskill on SAP B1 and our Add-ons
Commercial knowledge and understanding
Ability to retain ownership of the issue and relationship with Customer
A passion for problem solving a must
Accountancy Knowledge desirable, although not a requirement
Must be flexible to take on new tasks
Full training provided
Career path to SAP B1 Consultant
Friendly and professional atmosphere, excellent environment for professional growth
A finalist in the Deloitte Fastest 50 Awards and winners of the Fastest Growing SAP Partner in Europe, Milner Browne are industry experts at implementing SAP B1 ERP solutions and application development. We offer end-to-end solutions through SAP Business One and our own integrated range of over B1 Apps.