Understanding the knowledgeable organization : nurturing knowledge competence / [printed text] / Jane McKenzie ; Christine van Winkelen . - London : Thomson, 2004 . - xvi, 336 p. ; 24 cm.
ISBN : 978-1-86152-895-7

Class number:	658.4038
Abstract:	Understanding the Knowledgeable Organization looks at what it means to be a 'knowledgeable organization' by exploring six key areas that significantly affect an organization's ability to turn knowledge resources into real value and to operate efficiently. It underpins this approach by uniquely balancing rigour with practical illustrations so the reader is able to develop a true understanding of both the principles and practices of knowledge management. The authors use explicit links to other areas of business and management to present an holistic understanding of the subject, exploring the wide range of tools and techniques available and showing clearly the interdependencies throughout the subject area.
Contents note:	List of figures; List of tables; Foreword by Leif Edvinsson; Introduction; 1. First Competence Area: Competing; 2. Second Competence Area: Deciding; 3. Third Competence Area: Learning; 4. Fourth Competence Area: Connecting; 5. Fifth Competence Area: Relating; 6. Sixth Competence Area: Monitoring; 7. Taking an Overview: Integrating; Index.