| Title : | The rise and fall of Marks & Spencer | | Material Type: | printed text | | Authors: | Judi Bevan, Author | | Publisher: | Profile Books | | Publication Date: | 2001 | | Pagination: | xiv, 269 p. | | Layout: | ill (b & w) | | Size: | 24 cm | | ISBN (or other code): | 978-1-86197-289-7 | | General note: | How did Marks & Spencer become Britain's most famous shop, most admired retailer and most successful business? And then why did it collapse so precipitously? | | Class number: | 381.12 | | Abstract: | For decades Marks & Spencer was unassailable. It was the most successful retailer in the world. Its clothes were a byword for affordable quality and its food halls pioneered ready-prepared meals. It cared for its staff, the City loved it - the company was the perfect British success story. But then so suddenly that it took everyone by surprise Britain's best loved chain went down the tube. Customers abandoned the shops - suddenly they were they were dowdy, the staff deserted in droves and the shares plummeted. What went wrong? | | Contents note: | List of illustrations; Acknowledgements; Chronology; Prolgue; 1 In the beginning; 2 New direction; 3 After Simon; 4 Goodbye to the Family; 5 Along Came Rick; 6 Suppliers; 7 The glory years; 8 Storm clouds; 9 The challenger; 10 Crisis; 11 Hello, Philip; 12 New beginnings; Bibliography; Appendices; Index. |
The rise and fall of Marks & Spencer [printed text] / Judi Bevan, Author . - 58A Hatton Garden, London : Profile Books, 2001 . - xiv, 269 p. : ill (b & w) ; 24 cm. ISBN : 978-1-86197-289-7 How did Marks & Spencer become Britain's most famous shop, most admired retailer and most successful business? And then why did it collapse so precipitously? | Class number: | 381.12 | | Abstract: | For decades Marks & Spencer was unassailable. It was the most successful retailer in the world. Its clothes were a byword for affordable quality and its food halls pioneered ready-prepared meals. It cared for its staff, the City loved it - the company was the perfect British success story. But then so suddenly that it took everyone by surprise Britain's best loved chain went down the tube. Customers abandoned the shops - suddenly they were they were dowdy, the staff deserted in droves and the shares plummeted. What went wrong? | | Contents note: | List of illustrations; Acknowledgements; Chronology; Prolgue; 1 In the beginning; 2 New direction; 3 After Simon; 4 Goodbye to the Family; 5 Along Came Rick; 6 Suppliers; 7 The glory years; 8 Storm clouds; 9 The challenger; 10 Crisis; 11 Hello, Philip; 12 New beginnings; Bibliography; Appendices; Index. |
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The rise and fall of Marks & Spencer
