| Title : | Intercultural business communication | | Material Type: | printed text | | Authors: | Lillian H. Chaney, Author ; Jeanette S. Martin, Author | | Edition statement: | 5th ed. | | Publisher: | Upper Saddle River, N.J. : Prentice Hall | | Publication Date: | 2011 | | Pagination: | xv, 301 p. | | Layout: | ill | | Size: | 24 cm | | ISBN (or other code): | 978-0-13-212790-5 | | Class number: | 395.52 | | Abstract: | In today's markets, you need to understand how to communicate effectively with people from various cultures in order to be successful in the business world. 'Intercultural Business Communication' presents the skills you need through research that captures the views of leading experts in the field. | | Contents note: | 1. The nature of intercultural communication; 2. Universal systems; 3. contrasting cultural values; 4. cultural shock; 5. Language; 6. Oral and nonverbal communication patterns; 7. written communication patterns; 8. global etiquette; 9. business and social customs; 10. Intercultural negotiation process; 11. intercultural negotiation components; 12. Laws affecting international business and travel. |
Intercultural business communication [printed text] / Lillian H. Chaney, Author ; Jeanette S. Martin, Author . - 5th ed. . - Upper Saddle River, N.J. : Prentice Hall, 2011 . - xv, 301 p. : ill ; 24 cm. ISBN : 978-0-13-212790-5 | Class number: | 395.52 | | Abstract: | In today's markets, you need to understand how to communicate effectively with people from various cultures in order to be successful in the business world. 'Intercultural Business Communication' presents the skills you need through research that captures the views of leading experts in the field. | | Contents note: | 1. The nature of intercultural communication; 2. Universal systems; 3. contrasting cultural values; 4. cultural shock; 5. Language; 6. Oral and nonverbal communication patterns; 7. written communication patterns; 8. global etiquette; 9. business and social customs; 10. Intercultural negotiation process; 11. intercultural negotiation components; 12. Laws affecting international business and travel. |
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Intercultural business communication
