The Changing World of Work Series. An introduction to business systems analysis : problem solving techniques and strategies [printed text] / Eugene O'Loughlin, Author . - Dublin : Liffey Press, 2009 . - xvi, 298 p. : ill (b & w) ; 24 cm.
ISBN : 978-1-905785-61-2

Class number:	658.403
Abstract:	Business systems play a vital role in the growth and survival of organisations in today's competitive business environment. An Introduction to Business Systems Analysis describes key problem-solving techniques and strategies for business professionals such as Business Analysts, Project Managers, Systems Analysts and Consultants. This book will serve as a general text for any professional engaged in business analysis activities such as eliciting and analysing requirements, identifying priorities, improving processes, making decisions and measuring and benchmarking performance. The main analysis tools and techniques are described in detail with clear examples and exercises to explain the concepts involved. Using these powerful analysis tools will help anyone to improve their ability to solve problems, whether planning new business systems or improving existing ones.
Contents note:	Chapter 1: Introduction to business systems analysis; Chapter 2: The Role of the business analyst; Chapter 3: Business systems; Chapter 4: Requirements elicitation; Chapter 5: Requirements analysis; Chapter 6: Analysis tools for problem identification; Chapter 7: Analysis tools for identifying improvement priorities; Chapter 8: Analysis tools for decision making; Chapter 9: Analysis tools for identifying processes; Chapter 10: Analysis tools for planning resources; Chapter 11: Analysis tools for process improvement; Chapter 12: Controlling and improving processes