Effective communication [printed text] / Nicholas Harvey, Author  . -  2nd ed. . - Dublin : Gill & Macmillan, 2006 . - vi, 282 p. : ill. ; 25cm.
ISBN : 978-0-7171-3841-8
An updated edition of this extremely popular textbook especially suited to students studying FETAC Communications Modules, or courses in which there is a communications element

Class number:	302.2
Abstract:	Covers a wide range of communication topics while still focusing on the four main communication skills of listening, speaking, reading and writing Each chapter is comprehensive in its approach, with interesting activities and points of discussion to encourage participation in the classroom Provides lists of useful websites for further study and exploration. NEW TO THIS EDITION: Incorporates recent developments in technology which are examined in the chapters on: The Telephone Computers The Internet Email Mass Communication Information about legislation, such as data protection and defamation, has been updated Full colour with new illustrations, photographs and images.
Contents note:	Part 1: Introduction 1. Introduction to Communication 2. Perception & Culture Part 2: The Written Word 3. Reading 4. Personal Writing 5. Letters 6. Functional Writing 7. Reports 8. Research Assignment 9. Writing Skills Revision Part 3: Non-Verbal Communication 10. Non-Verbal Communication 11. Visual Communication Part 4: Interpersonal Communication 12. Interpersonal Communication Part 5: The Spoken Word 13. Listening 14. Speaking Skills 15. Dialogue and Negotiation 16. The Interview 17. Groups and Meetings 18. The Oral Presentation Part 6: Communication Technology 19. The Telephone 20. Computers 21. The Internet 22. Email Part 7: Mass Communication 23. Mass Communication