The business of tourism [printed text] / Christopher Holloway, Author ; Claire Humphreys, Author  . -  9th Edition . - Harlow, Essex : Pearson Custom Publishing, 2012 . - xxi, 778p : ill (col) ; 27 cm.
ISBN : 978-0-273-75514-2
The tourism industry is in a constant state of flux, where trends and attitudes are frequently susceptible to outside influences including factors such as technological and economic change The Business of Tourism by Chris Holloway and Claire Humphreys is the ideal textbook to help you to not only understand these new changes but look at them with a critical eye and predict future trends. This book is the ideal foundation text for students of Tourism Management or Travel and Tourism. The historical context is combined with background theory and research plus up-to-date international case studies. It examines in detail the tourism product, its impacts and the tourist to provide the reader with a comprehensive understanding of the management of this important global industry. The result is a practical and relevant text for any student wishing to work in one of the many diverse sectors of the tourism industry

Class number:

338.4791

Contents note:

Part I: Defining and analysing tourism and its impacts 1. An introduction to tourism; 2. The development and growth of tourism up to the mid-twentieth century; 3. The era of popular tourism: 1950 to the twenty-first century; 4. The demand for tourism; 5. The economic impacts of tourism; 6. The socio-cultural impacts of tourism; 7. The environmental impacts of tourism Part II: The travel and tourism product 8. The structure and organization of the travel and tourism industry; 9. Tourist destinations; 10. Tourist attractions; 11. Business tourism; 12. The hospitality sector: accommodation and catering services; 13. Tourist transport by air; 14. Tourist transport by water; 15. Tourist transport on land Part III: Intermediaries in the provision of travel and tourism 16. The management of visitors; 17. The structure and role of the public sector in tourism; 18. Tour operating; 19. Selling and distributing travel and tourism; 20. Ancillary tourism services Part IV: Case Studies 1. Pro-poor tourism; 2. Medical tourism: Surgical bliss; 3. The Pro Sky Airliner Conference; 4. Travel for education: Quest Overseas; 5. Crisis management for tourism destinations: defusing disaster; 6. Dark tourism - the Holocaust Exhibition at the Imperial War Museum, London; 7. Understanding the use of social mediafor tourism organizations; 8. The European Wind Energy Association Annual Event; 9. Consuming the cruise product? Factors influencing the decision to stay on board or disembark during port visits; 10. Mega-events, tourism and host resident opinions of the 2012 Olypmic and Paralympic Games in Weymouth and Portland, UK. Further reading; Index.