The rules of work : A definitive code for personal success [printed text] / Richard Templar, Author  . -  10th anniversary ed of 3rd revised ed . - Harlow, Essex : Pearson Education, 2013 . - xx, 251 p. : ill (b & w) ; 20 cm.
ISBN : 978-1-4479-2954-3
10th Anniversary Edition

Class number:	650.1
Abstract:	A new edition of one of the world's bestselling success at work guides. The brand new edition of this highly regarded, timeless and unforgettable book will bring you the empowering and life changing guidance of Richard Templar. Packed with common sense advice, thought-provoking ideas, practical strategies and down-to earth wisdom, together with a big dash of humour and honesty, Rules of Work simply and clearly explains the 100 tenets of a happy, successful and fulfilling life at work.
Contents note:	Part I Walk your talk 1 Get your work noticed; 2 Never stand still; 3 Volunteer carefully; 4 Carve out a niche for yourself; 5 Under promise and over deliver; 6 Learn to ask why; 7 Be 100 per cent committed; 8 Learn from others' mistakes; 9 Enjoy what you're doing; 10 Develop the right attitude; 11 Be passionate but don't kill yourself; 12 Manage your energy; 13 Never let anyone know how hard you work; 14 Keep your home life at home Part II Know that you're being judged at all times 15 Cultivate a smile; 16 No limp fish - develop the perfect handshake; 17 Exude confidence and energy; 18 Develop a style that gets you noticed; 19 Pay attention to personal grooming; 20 Be attractive; 21 Be cool; 22 Speak well; 23 Write well Part III Have a plan 24 Know what you want long term; 25 Know what you want short term; 26 Study the promotion system; 27 Develop a game plan; 28 Set objectives; 29 Know your role; 30 Know yourself - strengths and weaknesses; 31 Identify key times and events; 32 Anticipate threats; 33 Look for opportunities; 34 Make learning a lifelong mission Part IV If you can't say anything nice - shut up 35 Don't gossip; 36 Don't bitch; 37 Stand up for others; 38 Compliment people sincerely; 39 Be cheerful and positive; 40 Ask questions; 41 Use 'please' and 'thank you'; 42 Don't swear; 43 Be a good listener; 44 Only speak sense Part V Look after yourself 45 Know the ethics of your industry; 46 Know the legalities of your industry; 47 Set personal standards; 48 Never lie; 49 Never cover up for anyone else; 50 Keep records; 51 Know the difference between the truth and the whole truth; 52 Cultivate you support/contacts/friends; 53 Date with caution; 54 Understand others' motives; 55 Assume everyone else is playing by different rules; 56 Keep the faith; 57 Put things in perspective Part VI Blend in 58 Know the corporate culture; 59 Speak the language; 60 Dress up or down accordingly; 61 Be adaptable in your dealings with different people; 62 Make your boss look good; 63 Know where to hang out, and when; 64 Understand the social protocols; 65 Know the rules about authority; 66 Know the rules about the office hierarchy; 67 Never disapprove of others; 68 Understand the herd mentality Part VII Act one step ahead 69 Dress one step ahead; 70 Talk one step ahead; 71 Act one step ahead; 72 Think one step ahead; 73 Address corporate issues and problems; 74 Make your company better for having you there; 75 Talk of 'we' rather than 'I'; 76 Walk the walk; 77 Spend more time with senior staff; 78 Get people to assume you have already made the step; 79 Prepare for the step after next Part VIII Cultivate diplomacy 80 Ask questions in times of conflict; 81 Don't take sides; 82 Know when to keep your opinions to yourself; 83 Be conciliatory; 84 Never lose your temper; 85 Never get personal; 86 Know how to handle other people's anger; 87 Stand your ground; 88 Be objective about the situation Part IX Know the system - and milk it 89 Know all the unspoken rules of office life; 90 Know what to call everyone; 91 Know when to stay late and when to go early; 92 Know the theft or perks rule; 93 Identify the people who count; 94 Be on the right side of the people who count; 95 Be well up on new management techniques; 96 Know the undercurrents and hidden agendas; 97 Know the favourites and cultivate them; 98 Know the mission statement - and understand it Part X Handle the opposition 99 Identify the opposition; 100 Study them closely; 101 Don't back-stab; 102 Know the psychology of promotion; 103 Don't give too much away; 104 Keep your ear to the ground; 105 Make the opposition seem irreplaceable; 106 Don't damn the opposition with faint praise; 107 Capitalise on the career-enhancing moments; 108 Cultivate the friendship and approval of your colleagues Part XI Postscript - Know when to break the Rules