| Title : | Mastering communication | | Material Type: | printed text | | Authors: | Nicky Stanton, Author | | Edition statement: | 4th ed. | | Publisher: | Basingstoke : Palgrave Macmillan | | Publication Date: | 2004 | | Series: | Palgrave master series | | Pagination: | xiv, 438 p. | | Layout: | ill. (b&w) | | Size: | 24 cm | | ISBN (or other code): | 978-1-4039-1709-6 | | Class number: | 302.2 | | Abstract: | If you want to improve your own communication skills and your knowledge of how communication works in organisations, then this book is for you.
This fully updated fourth edition reflects developments in information technology, communication research and twenty-first century business practice. | | Contents note: | Preface; Introduction; Acknowledgements
1 The Process of Communication; 2 Speaking Effectively; 3 Listening; 4 Human Interaction and Non-Verbal Communication; 5 Talking on the telephone; 6 Interviewing; 7 Being Interviewed for a Job; 8 Communicating in Groups; 9 Running and Taking Part in Meetings; 10 Giving a Talk; 11 Using Visual Aids; 12 Faster Reading; 13 Better Reading; 14 Writing Business Letters; 15 Applying for a Job; 16 Writing Reports; 17 Memos, Messages, Forms and Questionnaires; 18 Visual Communication; 19 Getting to Grips with Grammar; 20 Common Problems with English; Appendices; A Final Word; Bibliography; Answers to Exercises; Index |
Mastering communication [printed text] / Nicky Stanton, Author . - 4th ed. . - Basingstoke : Palgrave Macmillan, 2004 . - xiv, 438 p. : ill. (b&w) ; 24 cm. - ( Palgrave master series) . ISBN : 978-1-4039-1709-6 | Class number: | 302.2 | | Abstract: | If you want to improve your own communication skills and your knowledge of how communication works in organisations, then this book is for you.
This fully updated fourth edition reflects developments in information technology, communication research and twenty-first century business practice. | | Contents note: | Preface; Introduction; Acknowledgements
1 The Process of Communication; 2 Speaking Effectively; 3 Listening; 4 Human Interaction and Non-Verbal Communication; 5 Talking on the telephone; 6 Interviewing; 7 Being Interviewed for a Job; 8 Communicating in Groups; 9 Running and Taking Part in Meetings; 10 Giving a Talk; 11 Using Visual Aids; 12 Faster Reading; 13 Better Reading; 14 Writing Business Letters; 15 Applying for a Job; 16 Writing Reports; 17 Memos, Messages, Forms and Questionnaires; 18 Visual Communication; 19 Getting to Grips with Grammar; 20 Common Problems with English; Appendices; A Final Word; Bibliography; Answers to Exercises; Index |
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