| Title : | Intercultural business communication | | Material Type: | printed text | | Authors: | Lillian H. Chaney, Author ; Jeanette S. Martin, Author | | Edition statement: | 3rd ed. | | Publisher: | Upper Saddle River, N.J. : Prentice Hall | | Publication Date: | 2003 | | Pagination: | xiii, 285 p. | | Size: | 23cm. | | ISBN (or other code): | 978-0-13-141930-8 | | Class number: | 395.52 | | Abstract: | For International/Intercultural Business Communication and Negotiation courses, or courses in Organizational Behavior and Communication. Also appropriate as a supplement for courses in which intercultural communication is a major component.
This text prepares today's students to compete and manage domestic and international diversity in an increasingly multinational business arena. It uses research involving three Delphi panels of experts' perceptions of the importance of the topics covered as the basis for its contents.
Topics Include: Contrasting cultural values; Cultural shock; Language; Oral and nonverbal communication patterns; Written communication patterns; Global etiquette; Business and social customs; Intercultural negotiation strategies | | Contents note: | 1. The nature of intercultural communication; 2. Universal systems; 3. contrasting cultural values; 4. cultural shock; 5. Language; 6. Oral and nonverbal communication patterns; 7. written communication patterns; 8. global etiquette; 9. business and social customs; 10. Intercultural negotiation process; 11. intercultural negotiation strategies; 12. Laws affecting international business and travel. |
Intercultural business communication [printed text] / Lillian H. Chaney, Author ; Jeanette S. Martin, Author . - 3rd ed. . - Upper Saddle River, N.J. : Prentice Hall, 2003 . - xiii, 285 p. ; 23cm. ISBN : 978-0-13-141930-8 | Class number: | 395.52 | | Abstract: | For International/Intercultural Business Communication and Negotiation courses, or courses in Organizational Behavior and Communication. Also appropriate as a supplement for courses in which intercultural communication is a major component.
This text prepares today's students to compete and manage domestic and international diversity in an increasingly multinational business arena. It uses research involving three Delphi panels of experts' perceptions of the importance of the topics covered as the basis for its contents.
Topics Include: Contrasting cultural values; Cultural shock; Language; Oral and nonverbal communication patterns; Written communication patterns; Global etiquette; Business and social customs; Intercultural negotiation strategies | | Contents note: | 1. The nature of intercultural communication; 2. Universal systems; 3. contrasting cultural values; 4. cultural shock; 5. Language; 6. Oral and nonverbal communication patterns; 7. written communication patterns; 8. global etiquette; 9. business and social customs; 10. Intercultural negotiation process; 11. intercultural negotiation strategies; 12. Laws affecting international business and travel. |
|
Home
Intercultural business communication
